Our policy is as follows:

1) All Orders Taken Before 4:00 PM M-F Are Processed The Same Business Day

2) All Orders Taken After 4:00 PM M-F Are Processed The Following Business Day (Weekends Are Not Included)

3) All Consoles Sold By The Console Connection Are Brand New (WE NEVER SELL REFURBISHED CONSOLES !)

4) All Orders Are Shipped FREE Of Charge To The UK, Australia, New Zealand, Hong Kong & All U.S. States

5) All Orders Are Shipped Via The United States Postal Service For Insurance Reasons.

6) Tracking Numbers Are Provided Once The Console Has Been Shipped

7) All Consoles Are Fully Insured During The Duration Of Transit To Your Location

8) Signature Confirmation Is Required At The Time Of Delivery By The Card Holder Who Made The Purchase

9) We Warranty Every Console Sold To Be Brand New & Not DOA For The First Seven (7) Days Of Receipt.

10) Each Console Does Include The Standard Factory One Year Warranty That You Will Utilize After The First Seven (7) Days Of Receipt

11) We Request That You Allow Seven Business Days For Delivery Due To Delays Due To Hurricane IKE.